FAQ

Shipping

Standard shipping is 100% free and delivery is 3-5 business days after fulfilment. You can choose to pay for expedited shipping on checkout.

Please note that our yoga wear is printed on demand, so fulfilment time is 2-7 business days + shipping time.

We currently only ship yoga wear within the USA.
You will receive an email when the order ships, which will include tracking information.

Returns & exchanges

Please read the policy and start your return/exchange process via the page here.

Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are replaced at our expense.

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You, the customer, will be liable for reshipment costs once we have confirmed an updated address with you.

If you are not completely happy with your purchase, we accept returns and exchanges within 30 days from the day you received your purchase. Please fill out the form here to start the process and we will email you with a return address. The shipping cost for returning items is payable by you, the customer.

Your item(s) must be in the original unworn condition. We cannot take back worn or washed items. Any item(s) returned, that has clearly been worn or washed, will incur a $9.95 processing fee which will be deducted from your refund. We don't refund shipping costs unless there was an issue/delay with the shipping.

All the products are created on demand, so if you are looking for an exchange, you have two options;

- Place a new order and get a refund once the original item(s) has been returned to us.

- Choose the store credit option, where we will give you a store credit, once the original item(s) have been returned to us.

For any questions, queries or issues, please contact us here.

Custom Print

We don't currently do custom prints but this may be something we will add in the future, so please get in touch here if you are looking for this.

Feedback & Contact

Didn't find what you were looking for? Did we not answer your query? Email us at info@creativeyogawear.com or fill out the contact form here.

We are always open for feedback, input and suggestions so please don't be a stranger! Let us know what you think!